Privacy Policy

JW Cobra (“JW Cobra”, “we”, “us”, or “our”) and its subsidiaries, associates, and affiliated companies (collectively, the “JW Cobra Group”) have adopted this Privacy Policy as outlined below. This Privacy Policy applies to visits to our websites, and the use of our mobile and web-based applications (collectively referred to as the “Service”).

This Privacy Policy describes:

  • The types of information we may collect or that you (“User”, “Users”, “you”, or “your”) may provide while downloading, installing, accessing, or using the Service;

  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

By using our Service, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please discontinue use of the Service immediately.

We are committed to designing and delivering the Service in a way that respects and protects your privacy, in compliance with this Privacy Policy. This Policy helps you understand what we do with your personal data and how you can manage it.

If you have any questions about this Privacy Policy or our Service, please contact us (see Section 14 below for details).

1. Definitions

For the purposes of this Privacy Policy:

  • “JW Cobra Group” refers to JW Cobra and its subsidiaries, associates, and affiliated companies.

  • “Service” means our websites, mobile applications, and related web-based versions operated by JW Cobra.

  • “Account” means an account created by a User to access the Service, if required.

  • “Profile” refers to a User’s profile within the Service, which may include personal details and other information.

  • “Personal Data” means any information relating to an identified or identifiable natural person.

  • “Data Protection Law” means all applicable privacy and data protection laws in jurisdictions where we operate.

2. Information We Collect

We may collect several types of information, including but not limited to:

  • Personally identifiable information such as name, email, phone number, postal address, or other contact details.

  • Information about your internet connection, the devices you use, and your usage details.

  • Data you configure to send through devices connected with our Service (e.g., trackers, GPS data, speed, and other telematics information).

We collect this information:

  • Directly from you when you provide it;

  • Automatically when you interact with the Service;

  • From third parties (e.g., payment providers, app store subscriptions).

3. How We Use Information

We use collected information to:

  • Provide, operate, and maintain our Service;

  • Respond to your inquiries and provide customer support;

  • Personalize your user experience;

  • Improve and develop new features;

  • Notify you about updates, changes, or issues with the Service;

  • Ensure security, detect fraud, and comply with legal obligations;

  • For any other purpose with your consent.

4. Sharing of Information

We do not sell or rent your Personal Data. However, we may share information:

  • With subsidiaries and affiliates within the JW Cobra Group;

  • With trusted service providers or sub-processors for operational purposes;

  • In the event of a merger, acquisition, or restructuring;

  • To comply with legal requests or protect rights, safety, and security.

5. Data Security & Storage

We use appropriate technical and organizational measures to safeguard your Personal Data. However, no system is completely secure, and transmission of information is at your own risk.

You are responsible for maintaining the confidentiality of your account and ensuring access to your own devices and communications.

6. Data Retention

We retain your Personal Data only as long as necessary to provide our Service or comply with legal obligations. Upon request, or when your account is deleted, your data will be removed securely, subject to retention requirements under applicable law.

7. Children’s Privacy

Our Service is not directed at individuals under 18. We do not knowingly collect personal information from minors. If we become aware that a child under 18 has provided us with Personal Data, we will delete it promptly.

8. Third-Party Services & Links

Our Service may contain links to third-party websites or services. JW Cobra is not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing personal data.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data;

  • Restrict or object to certain processing activities;

  • Withdraw consent at any time (where applicable).

To exercise these rights, please contact us (see Section 14).

10. Changes to this Policy

JW Cobra may update this Privacy Policy from time to time. We encourage you to review it periodically. Continued use of our Service after changes indicates acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us:

JW Cobra – Privacy Officer
jeff@jwcobra.com