WARRANTY DISCLAIMER
Customers are only allowed to return products as a result of the product being defective, due to order assembly or manufacturing fault.
Products are intended to be used by personnel with training and experience.
Warranty does not cover defects or malfunctions caused by accidents, misuse, abuse, catastrophes, improper maintenance or inadequate installation – not following operating instructions (including failure to heed warnings) or use with equipment with which it is not intended to be used.
Warranty does not apply to any consequential damages.
Warranty is not applicable for supplementary product equipment (i. e. PSU, power cables, antennas) unless the accessory is defective on arrival.
More information on what is RMA.
WARRANTY & REPAIR
We guarantee our products 24-month warranty period.
All batteries carry a 6-month warranty period.
Post-warranty repair service for products is not provided.
Additional agreement for an extended warranty period can be agreed upon separately.
If a product stops operating within this specific warranty time, the product can be:
repaired;
replaced with a new product;
replaced with an equivalent repaired product fulfilling the same functionality;
replaced with a different product fulfilling the same functionality in case of EOL for the original product.